Delete Your Wordcue Account
Last updated: November 1, 2026
Use this page to delete your Wordcue account and the personal data linked to it. Wordcue is developed by an individual developer, contactable at support@learnenglishwithwordcue.com.
Option 1: Delete in the app
This is the fastest way and removes your account right away.
- Open Wordcue and sign in.
- Go to Settings and choose Delete account.
- Confirm. Your progress, favorites and word lists are permanently deleted.
Cancel your subscription first. Deleting your account does not cancel Wordcue Premium. Cancel it in your App Store or Google Play subscription settings first to avoid future charges.
Option 2: Send a deletion request
Use this if you can no longer open the app. Fill in the form and your email app will open with a ready-to-send message. Send it from the email address registered to your Wordcue account.
What happens next
- We verify that the request comes from the account owner.
- We process it within 30 days.
- You receive a confirmation email once your account and data are deleted.
Deleting the Wordcue app from your device does not delete your account or data.
What data is deleted
| Data | Deleted? |
|---|---|
| Name, email address, password (hash), avatar | Deleted |
| Learning progress (word status, flashcard/quiz history, streaks, stats) | Deleted |
| Notification preferences and widget word list selection | Deleted |
| Support tickets and show suggestions you submitted | Deleted |
| Device identifiers and crash/diagnostic logs (Firebase Crashlytics) linked to your account | Deleted or disassociated from your account |
What data may be retained, and for how long
| Data | Retention reason | Retention period |
|---|---|---|
| Subscription / purchase transaction records (e.g. purchase token, order ID, amount) | Legal, tax and accounting obligations | Up to 7 years, disassociated from your profile where legally possible |
| Records needed to resolve an open dispute, fraud investigation, or support request you initiated | Legal and security obligations | Until the matter is resolved |
Retained data is kept solely for the stated purpose and is not used for any other purpose, such as marketing.
For more detail on how Wordcue handles your data, see our Privacy Policy.